case acceptance — KP Consulting

Are you struggling with implementation in your practice?

One thing I see that makes a big difference for practices is when they only implement new things that the doctor can commit to holding team members accountable for.

Are You Making Assumptions?

Do you ever notice yourself presenting dentistry differently to a patient after you’ve learned something personal about a challenge that they might have in affording their care? Or maybe you learned that their insurance is at the max.

Are You Excited to Go to Your Practice Every Morning?

How happy are you in your business? Are you feeling fulfilled? Do you wake up in the morning excited to go to work in your business? These are really important questions … even more important than the numbers questions that most people are focusing on in their businesses.

Carve Out Time to Work on Your Business

If you’re not carving out time for business development in your practice, you’re losing money! What I’ve found working with clients over the last 12 years is:

Are You Ready to Work with Me?

Hiring a consultant is a big step! I want to share with you three things that you have to be willing to do in order to have a successful outcome working with a consultant.

The Secret to a Different 2019 Is You

Doctors, one tip I have for you that is so important to the success of your practice is to be willing to invest in yourself.

Top 3 Reasons Patients Are Leaving Your Practice

Have you ever wondered why patients are leaving your practice and seeking dental care elsewhere? These points may seem very simple, but they’re so true. Here are the Top 3 Reasons Patients Are Leaving Your Practice:

Erase This Headache

Here is a quick scheduling tip that will really help you take control of your schedule.

It's a very simple verbal skill that will lead patients to select times on your schedule that you would like them to book.

Yes I’m Giving You Permission

I work with so many dentists who are running a business, raising a family and they have so many things on their plate that they are trying to manage while still achieving their goals and growing their practices.

It's So Tempting

Doctors, if you're in private practice chances are you feel alone with no one to vent to if you have frustrations.

I've talked to doctors who have fallen into the trap of venting to team members about other team members and this can be very damaging not only to your team, but to your credibility as a leader.

Get to the Core

Doctors: Have you ever struggled over whether you should keep a team member or let them go?

I know this is hard and so many of my clients have had this struggle in their practices. I've had this struggle in my own business.

You Know What They Say About Assuming

Today I want to talk to you about making assumptions about your patients. One of the things I learned as a Treatment Coordinator, was that it was really hurtful to the patient if I brought my own assumptions about them into the conversation about treatment that was needed.

Dental Practice Manage..., Video TipsKristin PelletierSeptember 10, 2018case acceptance, cleaning, dental coaching, dental consultant, Dental Consulting, dental management consulting, dental practice consulting, dental practice management, dental practice profitability, dental practice tips, dental success, dentistry, gratitude, KP Consulting, Kristin Pelletier

Smell the Roses

I work with some very high-performing dentists and one of the things that I have to remind them, is:

Slow down.
Acknowledge how far they've come.

The Dreaded Free Cleaning

I'm going to give you a tip today that will help set the expectation for your new patients and create value for what you're offering in your practice from the very beginning.

Case Acceptance, Dental Practice Manage..., Insurance, Video TipsKristin PelletierAugust 13, 2018case acceptance, cleaning, dental coaching, dental consultant, Dental Consulting, dental management consulting, dental practice consulting, dental practice management, dental practice profitability, dental practice tips, dental success, dentistry, KP Consulting, Kristin Pelletier

This is a Juicy Piece of Gossip

Doctors: Do you have gossip your practice?

If you do, I encourage you to talk to your team about this, because it's something that can really create division and ultimately hurt your bottom line.

Dental Practice Manage..., Video TipsKristin PelletierJuly 30, 2018case acceptance, dental coaching, dental consultant, Dental Consulting, dental management consulting, dental practice consulting, dental practice management, dental practice profitability, dental practice tips, dental success, dentistry, gossip, insurance, KP Consulting, Kristin Pelletier

Stop Settling

When doctors share with me what their stressors are, sometimes it’s the little things causing them the biggest amount of stress. They have allowed them to build up to create a lot of frustration.

Dental Practice Manage..., Leadership, Video TipsKristin PelletierJuly 15, 2018case acceptance, dental coaching, dental consultant, Dental Consulting, dental management consulting, dental practice consulting, dental practice management, dental practice profitability, dental practice tips, dental success, dentistry, insurance, KP Consulting, Kristin Pelletier

Take a Look in the Mirror

When I started my business over 10 years ago, my initial thought was that practices just needed help with systems. Systems would help practices reach the level of success they were shooting for and it was really just that simple.

Dental Practice Manage..., Video TipsKristin PelletierJuly 2, 2018case acceptance, dental coaching, dental consultant, Dental Consulting, dental management consulting, dental practice consulting, dental practice management, dental practice profitability, dental practice tips, dental success, dentistry, insurance, KP Consulting, Kristin Pelletier

Who’s Behind the Wheel?

Understanding a patient’s insurance is very important in the practice so you can accurately estimate how much patients will owe out-of-pocket.

Dental Practice Manage..., Video TipsKristin PelletierJune 18, 2018case acceptance, dental coaching, dental consultant, Dental Consulting, dental management consulting, dental practice consulting, dental practice management, dental practice profitability, dental practice tips, dental success, dentistry, insurance, KP Consulting, Kristin Pelletier

That Dreaded Question

Do you know how to answer the dreaded question, “Do you take my insurance?”

I have several offices that have asked me how to answer the question, “Do you accept my insurance?” when a new patient calls. This can cause anxiety for a practice, especially if they’re out-of-network with that

Insurance, Video TipsKristin PelletierJune 1, 2018case acceptance, dental coaching, dental consultant, Dental Consulting, dental management consulting, dental practice consulting, dental practice management, dental practice profitability, dental practice tips, dental success, dentistry, insurance, KP Consulting, Kristin Pelletier, out-of-network

Take Off Your Blindfold

I think it's human nature to want to avoid conflict, and one of the ways that I see people avoid conflict, and I even catch myself doing this, is to pretend not to notice things in your business.

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