Posts in Insurance
The Dreaded Free Cleaning

I'm going to give you a tip today that will help set the expectation for your new patients and create value for what you're offering in your practice from the very beginning.

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That Dreaded Question

Do you know how to answer the dreaded question, “Do you take my insurance?”

I have several offices that have asked me how to answer the question, “Do you accept my insurance?” when a new patient calls. This can cause anxiety for a practice, especially if they’re out-of-network with that

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Are You an Over-Explainer?

With all of the rules, restrictions and limitations of insurance, sometimes just figuring out how much a patient’s responsibility is for their treatment can be a nightmare.

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Top 3 Reasons Patients are Leaving your Practice

Have you ever wondered why patients are leaving your practice and seeking dental care elsewhere? These points may seem very simple, but they’re so true. Here are the Top 3 Reasons Patients Are Leaving Your Practice.

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Do This Every Monday Morning to Improve Cash Flow in Your Practice

Today I want to share a tip on how to keep your insurance claims paid in a timely manner. There are so many things to focus on at the front desk and waiting to get paid from insurance companies should not be one of them.

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How to Answer, "Do you accept my insurance?"

Do you know how to answer the dreaded question, “Do you take my insurance?”

I have several offices that have asked me how to answer the question, “Do you accept my insurance?” when a new patient calls. This can cause anxiety for a practice, especially if they’re out-of-network with that particular insurance company.

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Getting to YES even when Insurance says NO

Does your dental team need help with the ever-changing world of dental insurance? I was recently asked to give an expert interview with Jennifer Schultz of Insurance Navigator.

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Increase Your Cash Flow Today!

Are you ready to increase your cash flow today? I want to share with you an easy-to-implement tip to help keep your accounts receivable healthy.

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Are You Giving Away Your Profits?

Are adjustments taking over your practice? Before you can answer this, make sure you’re clear on what an adjustment really is.

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Are Write-Off's Eating Your Profit?

While working with clients, I’ve noticed several mistakes being made while posting insurance checks. I know this is easy to do because the EOB’s are becoming more and more difficult to interpret what needs to be written off.

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